At PRAGO, we are committed to delivering your little one’s outfits safely and on time. Please review our shipping policy below before placing an order.
Order Processing
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- Processing times may be extended during product launches, promotions, or high-volume periods.
- Once your order ships, you will receive a confirmation email with tracking details.
Shipping Locations
- We offer shipping within Canada and internationally.
- Shipping rates are calculated at checkout based on your location.
Estimated Delivery Times
- Standard Shipping: 7-10 business days
- Expedited Shipping: 3-5 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance, or weather conditions.
Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Incorrect Address & Lost Packages
- Please ensure all shipping details are correct at checkout.
- PRAGO is not responsible for delays or losses caused by incorrect or incomplete addresses.
- If a package is marked as delivered but not received, please contact the shipping carrier directly.
For shipping inquiries, contact us at support@shopprago.com.
